Privacy Policy

1. Introduction

EKSAQ India Private Limited (CIN: U85302TS2024PTC181617) ("EKSAQ," "we," "us," or "the Company") respects the privacy of visitors to its website at eksaq.in. This Privacy Policy explains what information we collect through the Website, how we use it, and the choices available to you.

By visiting and using the Website, you agree to the practices described in this Policy. If you do not agree, please discontinue use of the Website. This Policy complies with applicable Indian law, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.

2. Information We Collect

2.1 Information You Provide to Us

The Website does not require registration or login. However, we collect personal information that you voluntarily provide to us when you fill out a form on the Website. The Website currently offers the following forms:

Form	Information Collected
Contact / Enquiry Form	Name, email address, phone number, and the content of your message or query.
Demo / Trial Request Form	Name, email address, phone number, name and location of your school or institution, and your designation (e.g., Principal, Administrator, Teacher).
Careers / Job Application Form	Name, email address, phone number, your resume/CV, educational and professional background, and any other information you choose to include in your application.

We use this information solely for the purpose for which it was submitted — for example, to respond to your enquiry, schedule a demonstration, or evaluate a job application. We do not use information submitted through one form for an unrelated purpose without your knowledge.

2.2 Information Collected Automatically

When you visit the Website, our servers and analytics tools automatically collect certain technical information, including your IP address, browser type and version, device type, the pages you visit, the time and date of your visit, the website that referred you to us, and general navigation patterns on the Website. This information helps us understand how visitors use the Website and where we can improve it.

3. Cookies and Analytics

The Website uses cookies and similar tracking technologies to support its operation and to help us understand visitor behaviour. We use analytics tools strictly for our own internal purposes — such as understanding which pages are most visited, how visitors navigate the Website, and where to improve content and layout.

We do not use the Website for third-party advertising, retargeting, or ad-tracking purposes, and we do not sell or share visitor data with advertising networks. You can control or disable cookies through your browser settings; however, doing so may affect certain features of the Website, such as form auto-fill or session continuity.

4. How We Use Your Information

We use the personal information collected through the Website to:

• Respond to enquiries, demo requests, and other communications submitted through our forms.
• Evaluate and process job applications submitted through our Careers page.
• Understand how visitors use the Website and improve its content, design, and functionality.
• Maintain the security and proper functioning of the Website.
• Comply with applicable legal and regulatory obligations.

5. Sharing of Information

We do not sell your personal information. We may share information collected through the Website in the following limited circumstances:

• With internal teams at EKSAQ who need the information to respond to your enquiry, schedule a demo, or process a job application.
• With service providers who support our Website operations (for example, web hosting and form-processing services), under appropriate confidentiality obligations.
• Where required by law, regulation, or a valid order from a government or judicial authority.
• In connection with a merger, acquisition, or sale of business assets, subject to equivalent privacy protections for the transferred data.

6. Data Retention

We retain information submitted through our forms only for as long as necessary to fulfil the purpose for which it was collected. Enquiry and demo request information is typically retained for the duration of our engagement with you and for a reasonable period thereafter for record-keeping. Job application information is retained for the duration of the recruitment process and for a reasonable period afterward, in case of future openings, unless you ask us to delete it sooner.

7. Data Security

We take reasonable technical and organisational measures to protect the personal information collected through the Website, including encrypted data transmission (SSL/TLS), restricted internal access to submitted form data, and secure storage of information on servers located in India. While we take care to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Subject to applicable law, you have the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your information (subject to any legal obligation we may have to retain it), and withdraw any consent you have given for us to process your information. To exercise any of these rights, please contact us using the details in Section 11 below.

9. Children’s Privacy

The Website is intended for general audiences, including parents, school administrators, and prospective employees, and is not directed at children. We do not knowingly collect personal information from children through the Website. If you believe a child has submitted personal information to us through the Website, please contact us so that we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. The effective date at the top of this Policy will indicate when it was last revised. We encourage you to review this Policy periodically.

11. Governing Law and Contact Information

This Policy is governed by the laws of India. Any dispute arising from this Policy shall first be referred to amicable resolution and, failing that, to arbitration under the Arbitration and Conciliation Act, 1996, seated in Hyderabad, India, with proceedings conducted in English. Subject to this, the courts of Hyderabad, India shall have exclusive jurisdiction.